Energy Casino Review
About Energy Casino
Energy Casino was introduced to the iGaming world back in early 2013 by the website’s owner and operator Probe Investments Limited. The company is legally registered as a corporation in the gambling mecca of Malta where they are permitted to provide international online gaming services through a licensed issued by the Malta Gaming Authority. Online gaming services in the U.K. have been approved and licensed through the U.K. Gambling Commission.
When you visit Energy Casino
When observing Energy Casino’s website for the first time, it’s hard to get a grasp on what the casino is trying to accomplish. There isn’t anything about the site that would create kinetic energy, which makes one wonder about the website’s name and overall theme. With that said, there’s still something about the site that feels reliable, kind of like walking through the old neighborhood and feeling right at home. That might be because the website doesn’t try to be everything to everyone.
As a player goes through the layout, it becomes apparent that everything was designed a little off center, unconventional in a way. While most sites tend to flow up and down, this one flows side to side. All of the requisite advertising for bonuses and games is right where player would expect it to be. The disclaimers and software details are listed at the bottom for easy access. The strange part about the website is the amount of information that is placed in the margin on the right side. That and a little too much game advertising is what creates the feeling of disorganization.
The Energy Casino website is supported by a software platform provided through the combined efforts of NetEnt and Microgaming with a few games thrown into the mix by Green Tube, Wazdan and Extreme Live Gaming. Players can get right into action by simply signing on to the site in instant play or flash mode without the need to download any additional software. The same flash version has been optimized for access by mobile devices. With site security being a primary concern, the website’s developers have integrated the latest in SSL digital encryption technology to keep the banking module and player’s database safe from intrusion. Putting aside the site’s live dealer games, all other gaming results a run through a random number generator that provides fair results at all times. In order to be compliant, the software and random number generator are periodically put through an independent audit for fairness testing and certification. Details about certification have not been included on the website.
Bonus & Free Spins at Energy Casino
There’s nothing very complicated about the bonus program at Energy Casino. In fact, the program as a whole might be considered a little disappointing based on industry standards. Without the opportunity to claim a no deposit bonus, players are sent straight to the welcome bonus upon making their first deposit. Based on that deposit, players get a 100% match on everything between a minimum deposit of £10 and a maximum of £200. There’s nothing in there about free spins or free bets. The offer carries a restrictive wagering requirement of 25x both the bonus and deposit amounts. That’s really not much of a bonus with all things considered.
They do offer other promotions such as the one related to getting free spins on 3-reel classic slots or the no deposit bonus free give aways. A one-size-fits-all VIP Club awaits any player that can earn enough points to qualify. Once in the club, players get special treatment, plus an array of bonus benefits that includes free bets, cash rebates and reload bonuses.
Energy Casino in the Mobile
Without having access to a dedicated mobile app, players are required to count on the optimized regular website in order to play the site’s casino games with a mobile device. With a proper web browser, player can gain access to a limited number of games with most any mobile device operating off most any operating system. By reputation, the quality of the content appears to adequate, it’s just the limited number of available games that makes mobile gaming the least preferred method.
Games at Energy Casino
After reviewing the list of games in the games library at Energy Casino, it appears that the best offerings from Green Tube/Novomatic, Net Entertainment and Microgaming have been included in the mix. The list includes video slots, live casino games (Roulette, Blackjack, Baccarat), a surprisingly limited number of casino table games, scratch cards, Keno, arcade style games, 3-reel classic slots and a great bunch of 3D video slots with 5 or more reels.
Between NetEnt and Microgaming’s video slots, players are sure to encounter plenty of the following video slot features: varied game formats and themes, innovative video features, cool audio soundtracks, free spin games with wild symbols and multipliers, interactive bonus games where players can cash in on big prizes and progressive jackpots that are available from industry topping games like Mega Moolah and Mega Fortune. Other top video slots players might encounter include Hook’s Heroes, Batman, Starburst, Jack Hammer 2, Avalon II, Dracula, Immortal Romance, Playboy, Book of Ra, Motorhead, Guns N Roses and Dragonz.
Deposits and Withdrawals at Energy Casino
It’s quite refreshing to see an online casino site that is willing to offer as many banking options as Energy Casino does. There must be at least 20 different options in the mix. From that list, the most popular options would be Euteller, iDEAL, Trustly, Visa, MasterCard, Neteller, paysafecard, giropay, Skrill and bank transfers. Banking limits with terms and conditions are easily available from the website’s FAQ page related to deposits.
Getting Help at Energy Casino
Aside from the aforementioned FAQ page, Energy Casino provides plenty of access to customer service help on a 24/7/365 basis. Representatives will answer questions submitted through the following options: live chat, online inquiry form, phone, postal address or email. Folks will want to note that the live chat function is typically turned off in the wee hours of the morning.
Conclusion: As mentioned in the intro section above, Energy Casino appears to be a smaller operation that just wants a little piece of the pie. The biggest issues related to this particular online casino are a weak promo menu and the lack of a relevant mobile app. Otherwise, everything else is fine as there are plenty of gaming options available and customer service appears to be a really first-class operation.